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REPEAT PRESCRIPTIONS in North East Essex IS CHANGING FROM THE 1ST AUGUST - Please see Prescriptions on the Website for up to date information.

Latest News

TELEPHONE ISSUES: 

The surgery has been experiencing issues with the telephone system over the past week resulting in it completely falling over yesterday (Wednesday 19th July) resulting in patients not being able to get through to the surgery.  We were able to divert the phones to a mobile but obviously this reduces the access.  Please note that BT are still working on the problem which is an external issue but the phones currently are working. We are also working on a more robust back up with our telephone company for any future breakdowns. 

LOCKED TELEPHONE NUMBERS - Please note that the surgery telephone number will be displayed as a blocked number on your incoming calls if the surgery is trying to contact you.  Therefore if your telephone does not accept blocked numbers you will need to provide the surgery with an alternative, ie mobile number to call you on.  Some telephone companies allow you to give them numbers that you would like to accept telephone calls from. 

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Please Note: Repeat Prescriptions:


Please ensure that you hand your prescription in at least 5 working days before you need it to   guarantee that it is processed in time.

 

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DEMENTIA CLINICS

The surgery will be holding a dementia support clinic on the 13th June 2017 between 1.00 - 2.30 p.m. Anne Coupe-Harris from the Alzheimer's Society will be in attendance to provide support, help and advice to any patient/carer or family affected by Dementia.  Please book in at Reception.

 

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NHS Diabetes Prevention Programme

The surgery are taking part in the Healthier You: NHS Diabetes Prevention Programme which offers patients at risk of diabetes the chance to attend a programme aimed at reducing the risk of developing Type 2 diabetes. 

Identified patients will be invited to attend the programme by ICS Health and Wellbeing who will enclose information on the programme and an opportunity to book a place. 

 


 

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